Utility Assistance
Struggling to keep up with your utility bills? You're not alone, and there are programs available to help. Below is an overview of the main resources available to Philadelphia residents.
If you need help understanding your options or filling out applications, contact your local Neighborhood Energy Center or the Energy Coordinating Agency.
Get Help
Utility companies servicing Philadelphia and Pennsylvania also have programs to assist you in paying your bills. Please follow the links below to learn more and apply.
Utility Rate Reduction Programs
PECO Customer Assistance Program (CAP) can give you a monthly credit on your electric bill. PGW’s Customer Responsibility Program (CRP) can cut your bill in half. Pay less each month and get your past debt forgiven. Apply anytime through your PGW account. Philadelphia residents may apply for assistance paying their Water Bill. Heater Hotline:…
Utility Emergency Services Fund (UESF)
UESF is a privately funded grant available to income-eligible customers who are behind on their utility bills and is offered when no other federal aid is available. The UESF grant is designed to pay off the balance of a customer’s unpaid utility bill. PECO and the Philadelphia Water Department will match the amount of the…
LIHEAP
LIHEAP is a federally-funded program that helps low-income households with their home energy bills through bill payment assistance and/or energy crisis assistance. This program is open for part of the year. Apply for these programs online with COMPASS or call the LIHEAP Hotline: (215) 560-1583.